Thank you for choosing our platform and placing your trust in our digital business guides. We value your satisfaction and are committed to transparency in all aspects of our service, including your rights related to refunds, returns, and digital access.

This Refund and Returns Policy governs the conditions under which you may request a refund for a digital product purchased through our website. Please review this policy carefully before making a purchase, as all users are deemed to have accepted these terms upon checkout.

1. Nature of Our Products

All materials provided through our website are non-physical, intangible digital content, specifically informational guides aimed at helping users launch and manage businesses in various fields. These guides are delivered electronically in formats such as PDF, HTML, or through a member-only online access portal. No printed or physical materials are shipped.

Once your payment is confirmed, you are granted immediate access to the product. For that reason, digital goods are exempt from traditional return rights, and no returns are accepted unless clearly outlined in this policy.

In accordance with international e-commerce regulations and best practices, digital downloads are considered consumed upon access, meaning you cannot “return” a digital file in the way a physical product can be returned unused.

2. General Refund Policy

Due to the digital and instantly accessible nature of our products, we generally do not offer refunds once access is provided, regardless of whether the content has been downloaded or viewed. However, we do recognize certain exceptional cases in which refunds may be granted, subject to review.

Refunds may be issued only in the following situations:

• Duplicate payment: If you accidentally purchased the same guide more than once using the same email or account, and we are able to confirm the duplication through our records.
• Inaccessibility or technical failure: If you are completely unable to access or open the product due to a technical error on our part (e.g., broken download link, unreadable file format), and we are unable to resolve the issue within 5 business days of your written support request.
• Unaccessed purchase (revocable): If the guide was not downloaded or accessed, and your refund request is submitted within 72 hours (3 calendar days) of the original purchase date. Access logs and timestamps will be used to verify the status.

To apply for a refund, you must send a request to our support team at info@stratify60.world, including your full name, order number, the email used during purchase, and a brief explanation of your request. Refunds are processed manually and reviewed case by case.

Please note: The approval or denial of a refund remains at our sole discretion. Abuse of the refund policy, including habitual requests, claims with inconsistent explanations, or multiple refund demands from the same account, may result in suspension of future access to our platform.

3. Situations That Are Not Eligible for Refunds

We want you to be fully informed before making a purchase. Please be aware that we do not offer refunds in the following cases:

• You changed your mind after purchasing or decided the product is no longer relevant to your needs.
• You purchased the product accidentally and still accessed it.
• You misunderstood the product description or failed to review the content overview before buying.
• You expected different content or features not promised in the product listing.
• You lack the technical ability to use the file (e.g., inability to open a PDF on your device).
• Your device is incompatible with standard file formats, or you are experiencing browser-based download issues outside of our control.
• You did not read the policy or terms and conditions at checkout.

To avoid such situations, we recommend carefully reviewing the product description, format, and sample images (if applicable) before placing your order.

4. Product Modifications and Access Period

We reserve the right to update, edit, or improve our digital guides over time. By purchasing one of our products, you receive lifetime access to the version available at the time of purchase, and — depending on your plan — may be eligible for free updates within a 3–6 month post-purchase window, should the guide be significantly revised.

In some cases, we may contact you to offer access to a new edition, updated content, or expanded materials. These may be free or paid, depending on the scope of the revision.

We do not offer refunds due to content evolution, format changes, or guide restructuring, as long as the original version remains accessible and the fundamental promise of the product is fulfilled.

5. International Sales and Tax Compliance

Our digital guides are sold and delivered globally. It is the responsibility of the buyer to ensure that digital product purchases are permitted and lawful in their jurisdiction.

Prices listed on the website are in dollar unless otherwise noted and do not include VAT, GST, or local digital service taxes, which may be applied at checkout or charged by payment processors depending on your location.

We comply with international tax rules for digital goods and use geolocation and payment address data to assess the proper tax treatment. Invoices with tax breakdowns can be issued upon request.

We are not responsible for exchange rate fluctuations or additional bank charges.

6. Customer Support and Contact

We are committed to resolving all technical issues and answering refund-related questions in a timely and professional manner.

For support, please contact us at: info@stratify60.world
Our typical response time is within 2 business days, excluding weekends and public holidays. For urgent billing inquiries, please include “Refund Request” in the subject line of your message.

7. Acceptance of Policy

By completing a purchase through our website or platform, you acknowledge and agree that you have read, understood, and accepted this Refund and Returns Policy in full. You also agree not to dispute payments or file chargebacks without first contacting our support team to attempt resolution.

We reserve the right to revise this document at any time. Continued use of our services after such changes constitutes your acceptance of the revised terms.

📌 If you have any questions about this policy, your rights as a buyer, or how we process refunds, please don’t hesitate to contact us. We’re here to help.